Dear Starbucks
I hope this letter finds you well and happy. The weather here in NYC has been nothing short of gorgeous these past few days here in NYC and I’ve noticed on my visits the past couple of days that you’ve been doing steady business. Good for you!
I’m writing to you about something that isn’t entirely your fault. The issue is with those Tazo teas you carry.
No, I am not writing to complain about the quality of the teas. They’re yummy enough.
I am writing to inform you that “calm,” “passion,” and “refresh” are not flavors. So, when I ask the helpers behind the counter, “What kinds of caffeine-free teas do you carry?” and they respond with those words, they are not answering my question.
Further, when I say, “What kind of tea is ‘calm?’” It does not help me when they simply describe it as a “smoother, herbal tea.” Neither do the blank looks when I ask, “What sort of herbs?” satisfy my curiosity about what I am about to buy.
I’m no connoisseur of herbal teas or anything, but I think it’s legitimate to inquire as to what is in the things one is going to purchase from your establishment and I feel compelled to revisit a point from above with greater emphasis.
“CALM,” “PASSION,” and “REFRESH” are NOT flavors.
I would appreciate it if you could educate your baristas on what is in those teas for those who inquire so that they can give more enlightened and enlightening responses to these basic inquiries.
Thank you!
Love ya like a sister!
XOXOX
-Trey